If you’re a frequent reader, then you’ll know about my Stitch Fix reviews. If you’re new here, you can read them here and here but I unfortunately have to tell you that this will be the last Stitch Fix related post I write for the foreseeable future. Why? I have canceled my Stitch Fix subscription.
Yes, you read that right. I feel as though I have fallen into that category of “bloggers who do everything other bloggers do” and I don’t want to be that type of blogger. Part of Oh Shift, Y’all is celebrating being YOU and I don’t want to waste your time (or mine for that matter) with anymore halfheartedly written posts about a service I really don’t like all that much. After my third fix was canceled (I won’t go into the details) and talking to a friend this weekend, I realized that I was basically only writing the Stitch Fix posts for page views and that is just not okay in my book. Aside from that, here’s why I canceled my Stitch Fix subscription.
Stitch Fix, in theory, is a fantastic business model. If I wasn’t living in New York and just barely able to buy groceries and gas every month, I’d probably have no problem continuing with my subscription. However, it’s just not ideal for a young professional/graduate student, especially one who is living somewhere that the cost of living is outrageous (seriously, that’s why no one moves to New York in their twenties). The $20 styling fee isn’t a terrible price to pay for the service, in fact, they could probably charge a lot more if they wanted to. My issue with the costs associated with Stitch Fix have more to do with the price points of their clothing. When you first sign up for Stitch Fix, they ask you how much you’d be willing to spend on certain articles of clothing. For example, I’m willing to spend upwards of $50 on a pair of jeans because that’s how you know you’re (typically) getting a good quality denim. However, after my first Stitch Fix box, I definitely experienced sticker shock. The prices were outrageous! Maybe I just tend to buy more things that are on sale or promotion than I realize, but seriously, around $40 bucks for a plain old Doleman top that I could get at Forever 21 for $15 at the most? No thank you. After my first box, I went into my settings and made sure that everything was the lowest possible price point (except jeans) but to my surprise, the prices didn’t change much, if at all, between my first and second fix. Remember that stripped shirt from my second fix they wanted me to pay $48 dollars for? Yeah, me too.
Perhaps the most annoying thing about Stitch Fix is that the $20 styling fee just disappears if you don’t purchase something from that particular box. Like, um…. Why? If you let me keep that $20 every time I don’t buy something (which, let’s be honest, would have been rare) I’m going to be more likely to purchase an entire box down the road. Sure, they give you a 25% discount if you get everything in the box but if I had an extra $20 to throw towards that, I’d be even more likely to do so. I understand that this may not exactly be a best business practice, but simply saying, “Buy something or else you just wasted $20” is a little ridiculous if you ask me. (Although it’s a pretty effective marketing strategy).
Where is the “Personal” in Personal Styling?
I think my biggest problem with Stitch Fix is how impersonal it feels. Call me crazy, but shouldn’t an experience with a personal stylist be…. I don’t know, personal? First things first: I had two different stylists for each fix. I don’t know if this is a normal practice or not but how can someone really get to know me and my style by only styling one fix? That’s just it, they can’t. While taking a peek at my Pinterest board linked to my Stitch Fix account may give you a little better idea of what I like to wear, it’s not going to let you know anything about what I do, where I go on the weekends, etc. You have the option to write a note to your stylist, but having two different ones really made this feel like it didn’t matter. The two boxes I received were completely different from each other and you can see it plain as day in the pictures.
The notes from the stylists seem impersonal too. Like, yes, tell me how to wear the items and why you chose them. But how would YOU wear them. What makes this specific piece perfect for date night? Like add some feeling into it, people! You sound like robots (in my head) when I read your notes.
Too Big, Too Small, Almost Just Right
To put it simply, their clothes don’t fit me. It doesn’t matter how I describe myself in my Style Profile, I just feel like they don’t get it. (This probably also goes back to the Personal part as well). This may be a huge generalization, and I could be wrong but since Stitch Fix doesn’t actually provide you any information on your stylist here it goes: I’m almost positive none of the stylists are 4’11” with big hips and a tiny waist. There, I said it. I’m (actually not) sorry, but a woman with a perfect figure is never going to be able to find clothes that work for my body type. If she can, that’s great and I would like to meet her.
My first box, everything was slightly on the larger size. It was boxy, flowy, and sleeveless (something I really don’t like because I hate my arms). While I did keep one shirt from that fix, which I do enjoy wearing on date nights with Justin, I was less than impressed by the selection. I changed my sizing preferences for what I assumed would be the better, but I was wrong.
When I opened my second box, I was fairly certain that I would like everything and want to keep it all. This just simply was not the case as I began to try stuff on, however. The tops were cut wrong for my body, too long, too tight, and just all around terrible fits. Not to mention they really didn’t adhere to my personal style either (but more on that in the next section). The pants were great, and I was in desperate need of a pair since none of mine fit. But everything else was a major bust.
It almost never find anything that fits me perfectly right off the hanger and I have come to expect this from shopping but Stitch Fix really took the joy out of getting that nice little box when you open it up and nothing fits correctly.
Stitch Fix Style
Okay, I may have lied earlier when I said the impersonal nature was my biggest problem with Stitch Fix. Truly though, this issue kind of goes hand in hand with the other. I have always dressed fairly preppy and classic. I like camel and cognac, reds and navys, plaids and polka dots. I do not like bohemian, 70s inspired, etc. While I may have a few pieces that fall into the latter category or that don’t really come across as your traditional preppy/classic style, that in no way means I want to add more of those pieces to my wardrobe.
If you follow my Outfit Inspiration board on Pinterest, you can see the type of style that I am inspired by. Apparently, neither of my Stitch Fix stylist got the memo. While my first box did somewhat incorporate a little more of my style into it, the second was completely NOT. It screamed “here’s what Stitch Fix THINKS you should be wearing.” I have no desire to be trendy or on trend every day of the week. Having pieces that I can take from work to play and that will last me for seasons and seasons to come is what I look for in wardrobe staples. I don’t care what this season’s hottest look is or how I should try to incorporate it into my wardrobe. From working retail for so long, I understand the need for companies to remain on trend, especially in the fashion industry, but with a service like Stitch Fix, this should be only at the request of the customer. (Like, I’m still not sure why that boho tassel top or zippered sweater was included in my last box).
Maybe after a few more fixes my picks would have balanced out and gotten better. But I just can’t really see myself wasting $20 a month or more on a service that isn’t doing anything for me. We Millennials are obsessed with instant gratification and that’s part of what makes Stitch Fix so unique and exciting to use, I just feel they miss the mark in some major areas. I’m not content with just doing something because everyone else in my field is doing it. Stitch Fix just doesn’t work for me. I think I’ll go back to spending Sunday’s at the mall, thanks.
What has your Stitch Fix experience been like? Share with us!